Skip to main content
  • Language
    • Afrikaans
    • Albanian
    • Arabic
    • Armenian
    • Azerbaijani
    • Basque
    • Belarusian
    • Bengali
    • Bulgarian
    • Catalan
    • Chinese (Simplified)
    • Chinese (Traditional)
    • Croatian
    • Czech
    • Danish
    • Dutch
    • Esperanto
    • Estonian
    • Filipino
    • Finnish
    • French
    • Galician
    • Georgian
    • German
    • Greek
    • Gujarati
    • Haitian Creole
    • Hebrew
    • Hindi
    • Hungarian
    • Icelandic
    • Indonesian
    • Irish
    • Italian
    • Japanese
    • Kannada
    • Korean
    • Lao
    • Latin
    • Latvian
    • Lithuanian
    • Macedonian
    • Malay
    • Maltese
    • Norwegian
    • Persian
    • Polish
    • Portuguese
    • Romanian
    • Russian
    • Serbian
    • Slovak
    • Slovenian
    • Spanish
    • Swahili
    • Swedish
    • Tamil
    • Telugu
    • Thai
    • Turkish
    • Ukrainian
    • Urdu
    • Vietnamese
    • Welsh
    • Yiddish
  • 028 91247367
  • Font Size
    • Increase Font Size
    • Decrease Font Size
    • Reset Font Size
Bloomfield Surgery
Search
Show Main Menu
  • Home
  • Appointments
    • Appointments
    • Cancel An Appointment
    • Home Visits
    • Treatment Room
  • Prescriptions
  • Services
    • Clinics
    • Diabetic Clinic
    • Forms to Download
    • First Contact Physiotherapist
    • Mental Health Practitioner
    • New Patient Registration
    • Practice Pharmacist
    • Samples
    • Sick Lines and Self Certification
    • Sick Line Continuation Request
    • Test Results
    • Update your details
  • Surgery Information
    • Complaints
    • Eastern Health & Social Services Board
    • Find us on Facebook
    • Need Help Communicating?
    • News
    • Policies
    • The Team
    • Times & Out Of Hours
  • Health Information & Support
    • B12 Information
    • Emotional Wellbeing
    • Medications for fear of flying
    • Menopause
    • Support and Information Websites
    • COVID-19
    • Children’s symptom checker
    • Health and Social Care
    • Health and wellbeing
    • Health services
    • Illnesses and conditions
  • Contact Us

Social Media Policy

Social Media and Portable Devices Policy

In the modern age of the internet, some people may choose to air their concerns regarding our services on social media. Some of these comments may be negative, inaccurate or offensive and these may then attract further negative responses, often becoming individualised comments rather than constructive feedback about the Practice.

Bloomfield Surgery has a duty of care to:

  • Protect the health and safety of staff and clinicians
  • Maintain patient confidentiality
  • Safeguard vulnerable patients

You can help us achieve this by adhering to the code of conduct outlined in this policy.

Patients at the Practice are expected to adhere to the following code of conduct at all times:

  1. All portable devices should be used in a courteous and considerate manner. These devices should not be used during consultations without prior consent from the clinician.
  2. Patients are not permitted to disclose any patient identifiable information about other patients, unless they have the express consent of that patient.
  3. Patients must not post any comments that are inaccurate, fraudulent, harassing in nature, embarrassing, obscene, defamatory or unlawful on any social media platform. Such posts may be reported to the Practice Manager and the post reported to the relevant moderator.
  4. Patients must not post comments on social media that identify staff who work at the Practice.
  5. Patients are not permitted to take photographs or recordings in the waiting room or areas where other patients are present, nor are photographs of staff/clinicians permitted.
  6. Please do not make an appointment with a GP to air a grievance, this is a waste of valuable clinical time and takes away another patient’s opportunity to have their physical or mental health attended to.

Please forward any comments/suggestions/complaints either directly in writing to the Practice Manager or verbally to Reception staff who will pass any concerns on to the Practice Manager.

We will respond to any complaints in accordance with the Practice policy.

Please be aware: should any offensive social media posts be brought to our attention, we may contact the patient/s involved and invite them to have a face-to-face discussion about the issues that they have. However, depending on the content of the post, it could be viewed as a potential breakdown in the doctor/patient relationship and may result in you being removed from our Practice list.

Share

  • Print
  • Facebook
  • Bluesky
  • X (Twitter)
  • LinkedIn
Local Services
Financial
Planning
Hearing Aids
& Services
Family Law
Private
Dentist

Site

  • Sign In
  • Sitemap
  • Back To Top

About

  • Disclaimer
  • Website Privacy
  • Website Accessibility
  • Cookies
  • Content Attribution

Social

  • Facebook

Contact

Bloomfield Surgery

95 Bloomfield Road, Bangor, Co. Down, BT20 4XA

  • 028 91247367
© Neighbourhood Direct Ltd  2025
Website supplied by Oldroyd Publishing Group

Loading...

Local Services
Financial
Planning
Hearing Aids
& Services
Family Law
Private
Dentist