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Emergencies

The Out of Hours service is provided by North Down & Ards Doctor On-Call based at Ards Hospital.

Out of Hours is available from 6:00pm until 8:30am the following day. The telephone number is:

028 9182 2344

In the case of a medical emergency ring 999

Emergency Care in Practice

Sometimes patients ask to see their doctor immediately. Such requests are treated with respect, but this can cause some inconvenience to other patients. If you abuse this facility someone else may suffer. Appointments help the patient and doctor, use them whenever possible. If you are asking to be seen urgently please give as much information as possible to the receptionist so that they can inform the doctor who will then be able to assess the urgency of the situation. We realise you may at times feel angry or frustrated by our staff questioning you, but try to remember they are only acting on the doctors behalf.

Please let the surgery know if you cannot keep an appointment with the doctor. Many hours are wasted each year when patients fail to attend their appointments. These appointments could be used by other patients.

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